Order Fulfillment Services for Enterprise Brands
An order hits your system at 2 PM. By 4 PM it's picked, packed, labelled, and sitting on a trailer. By the next morning, it's at your customer's loading dock.
We run fulfillment operations for some of Canada's most recognized retail brands — major retailers, a leading pet product manufacturer, and a national hardware distributor. These companies chose us because fulfillment errors cost them real money — chargebacks, missed delivery windows, lost customers. They needed a 3PL that executes consistently.
How Our Fulfillment Process Works
Receiving & Inbound Processing
Your product arrives at one of our six facilities. Our team inspects, counts, and checks every inbound load against the purchase order. Discrepancies get flagged immediately. Product is entered into our WMS and put away within the same shift.
Storage & Inventory Management
Every SKU gets a location. Every location gets tracked. Whether it's 50 SKUs or 5,000, our warehouse management system knows exactly where everything lives — bin-level, rack-level, zone-level.
Order Processing & Pick
Orders flow in through EDI, API, or manual upload. Our team picks using system-directed workflows that minimize travel time and maximize accuracy. For a single retail client, we process 14 loads per week of retail-ready product.
Packing & Quality Check
Picked items get packed to your specifications. Retail clients need specific case configurations, labelling standards, and packing slip formats. Every order passes through verification before it's sealed.
Shipping & Last-Mile Delivery
We manage carrier selection, label generation, and load planning. For GTA deliveries, our own fleet handles white-glove service — inside delivery, scheduled windows, retail store placement.
Fulfillment at Scale — Not Just Volume, Complexity
Handling 100 orders a day where each one has different packaging requirements, carrier preferences, labelling standards, and delivery windows — that's where most fulfillment providers fall apart.
- Retail compliance — EDI integration, ASN generation, GS1 labelling, routing guide adherence
- Multi-channel fulfillment — retail, e-commerce DTC, wholesale, and marketplace channels from the same inventory pool
- Custom packaging — branded boxes, promotional inserts, gift wrapping, seasonal configurations
- National fulfillment — inventory strategically staged across our Canadian facilities
- White-glove delivery — scheduled windows, inside placement, and signed proof of delivery in the GTA
The Mikhaiel Difference in Fulfillment
You talk to people who work in the warehouse.
We flex with your volume.
Speed comes from proximity.
We catch problems before they become chargebacks.
Frequently Asked Questions
We currently process 14+ full truckloads per week for a single retail client and manage multi-channel fulfillment across our national facility network. Whether you ship 500 orders a week or 50,000, our infrastructure supports it.
Your Orders Deserve a 3PL That Treats Them Like Their Own
Tell us about your fulfillment needs — volume, channels, complexity. We'll show you how Mikhaiel can run it.