Retail & E-Commerce Logistics
Multi-channel fulfillment for Canada's leading retail brands. Store replenishment, direct-to-consumer, and wholesale distribution from multiple facilities across Canada.
Retail logistics has two speeds: store replenishment and direct-to-consumer. Both demand accuracy, both punish delays, and both have gotten harder to manage as retailers expand their channel mix. Mikhaiel Logistics handles both from multiple warehouse facilities across Canada — for brands you already know.
The Retail Logistics Challenge
Retailers operate on thin margins and tight timelines. A missed delivery window means empty shelves. A mispick means a return, a customer complaint, and a chargeback. A slow fulfillment partner means lost sales during peak season. These aren't theoretical risks — they're Tuesday.
Multi-channel retail has compounded the complexity. The same SKU now ships as a full pallet to a distribution centre, a case to a retail store, and a single unit to someone's front door. Each channel has different packing requirements, different labelling standards, different carrier integrations, and different customer expectations. Running all three through a single warehouse operation requires a provider that can shift between modes without stumbling.
Then there's seasonality. Q4 can mean 3x to 5x normal volume for some retailers. The 3PL that handles your baseline volume comfortably might buckle under holiday surge — and by December, there's no time to fix it.
How Mikhaiel Logistics Solves It
We've been running retail logistics programs for over 20 years. Our current roster includes some of Canada's largest retailers — we manage 14 loads per week of consistent store replenishment freight for a single retail client alone. These are core distribution relationships that run 52 weeks a year.
- Multi-channel fulfillment — Pallet-level DC replenishment, case-level store delivery, and unit-level e-commerce picks all running from the same facility.
- Store-ready compliance — Retailer-specific labelling, ASN generation, routing guide compliance, and on-time delivery targets. We know what major Canadian retailers expect. Chargebacks don't happen because of our mistakes.
- Seasonal surge capacity — Our Belleville facility and broader network give us the physical space to absorb Q4 volume spikes without scrambling for temporary overflow space.
- Kitting and promotional builds — In-store promotional displays, holiday gift packs, and bundled SKU offerings.
- National coverage — Facilities in Belleville, Calgary, Montreal, and Oakville provide coast-to-coast distribution across Canada.
- White-glove urban delivery — For retailers selling furniture, appliances, or oversize items, our white-glove delivery program handles inside placement and setup in urban markets.
Who We Work With
Our retail clients include household names operating hundreds of locations across Canada:
Major Canadian Retailer
National distribution support for one of Canada's largest and fastest-growing retail chains.
National Specialty Retailer
14 loads per week of store replenishment freight, running consistently year-round across their national store network.
These relationships are built on years of performance — not on sales pitches. Retailers at this scale don't stay with a 3PL that misses windows or mispicks orders.
Relevant Capabilities
- Warehousing & Storage — Scalable space for retail inventory across our national network
- Order Fulfillment — End-to-end fulfillment for online and wholesale orders
- Pick & Pack — High-accuracy picks across all retail channels
- Kitting & Assembly — Promotional bundles, seasonal displays, co-packing
- Transportation & Freight — FTL/LTL freight for store replenishment routes
- Inventory Management — Real-time stock visibility for retail planning teams
Running a Retail or E-Commerce Distribution Program?
Get a custom 3PL quote tailored to your retail fulfillment needs. Most quotes delivered within 24 hours.